On February 7, 2018, this company was sued by the Federal Trade Commission for practices related to their student loan debt relief operation. The United States District Court entered a Preliminary Injunction Order on November 29, 2018, and appointed a Receiver to take possession and control of American Financial Benefits Center d/b/a AFB and AF Student Services, AmeriTech Financial, and Financial Education Benefits Center. The Receiver has suspended operations and is now conducting a review of the businesses.

We recommend that you immediately contact your student loan servicer. A list of student loan servicers can be found at: For free information about repaying your federal student loans, go to

The Receiver has established a webpage with information about the lawsuit which will be periodically updated.

Organizing For Student Loan Repayments

Organizing For Student Loan RepaymentsOnce you have completed your education (either through graduation or withdrawing below a half time schedule), it is time to get started with the post-loan management process.

To get started you will first want to get organized. So how do you do that? Here is a look at how to prepare for managing your student loan.

Exit Counseling

The United States Department of Education ensures that all of its borrowers are well informed by providing them with exit counseling upon the completion of their education. This counseling is available on the internet at and if you have any questions or concerns, you can direct those to [email protected]

At the beginning of exit counseling, the Federal Government is certain to let you know about any new information you need to know. The most recent update provided with exit counseling is that FFEL Loans are no longer being issued as of July 2010. Also, any graduate and/or professional students are no longer able to apply for a Direct Subsidized Loan after July of 2012.

You should also be aware that any loans that were given out between July of 2012 and June of 2014 will not have the Federal Government pay off on the interest while the loans are in a grace period. New student loan repayment plans are also available, and these are given on a basis of income.

Securing Your Documents

The easiest way to keep up to date on all of your loan and repayment information is by knowing that you are getting your documentation in a timely manner. The way to do this is by checking with your loan servicer each month, making sure you are still getting the bill and notifying of any changes.

Paper Documents

Each month, you will be provided with a statement that shows you how much you owe and when the next payment date is scheduled for. If you are not receiving this statement each month, make sure to contact your provider right away.

Online Web Portal

The Online Web Portal is a great tool that is provided by the Federal Government to ensure easier access to your information and to keep your loan status up to date. Through this portal, you can receive the exit counseling that was discussed earlier in this chapter, as well as tools for the loan itself, such as making payments, and changing your address/billing information.


Make sure that the e-mails that are used by the Federal Government, as well as your loan servicer, are not sent to your spam filter in your inbox. This can happen quite easily, and you can miss important updates as well as payment reminders if it does happen.

You can communicate with your servicer through e-mail as an alternative to the Online Web Portal to change some pertinent contact information about yourself.

Update Your Contact Information With All Of Your Servicers

It is of the utmost importance that you change your personal information with any loan servicer if there is any change at all. It does not matter if the change is minor or major. Be sure contact them through e-mail, phone or your online web portal.

Keep Track of Payments

Not only is there a possibility that you will have multiple servicers depending on how many loans you have taken out during your time in school, but you could also have different types of loans as well, some that don’t even relate to financial aid.

It doesn’t matter how you have to go about doing it, just make sure you know that the payments are being tracked. You can use a smartphone, planner, calendar, or anything you keep handy to maintain your weekly and monthly schedule.

There may come a time where you are being questioned after making a payment if they did not receive it. If you have made a note that it has been sent, paid, etc. then you should have documentation of the date you paid.

Minimize Your Student Debt!

Are you looking for help with your student loan debt? Please fill out the form below to have one of our counselors contact you.

If you are an existing client of AFBC, contact us at: Ph. 1-800-488-1490 or [email protected]
Monday - Saturday 8am - 5pm PST

Estimated Federal Loan Balance:

Please fill out the following to confirm prior to submission:

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