American Financial Benefits Center
American Financial Benefits Center (hereinafter “Company”) is dedicated to protecting your privacy and providing you with the highest level of service. This Policy explains what Company does to keep information about you private and secure. This Policy covers only information that you provide to Company or that it obtains about you from companies that you have chosen to do business with. Please read this Policy carefully and contact us if you have any questions.
Personal Information We Collect
The personal information we collect about you comes from the following sources:
Information we receive from you, such as your name, address, and telephone number, or other information that you provide to us over the phone or in documents or applications,
Information about your transactions, such as your account balances with your creditors, payment histories, account activity, and all other information that may be contained in your credit card statements or other reports relating to your debt, and
Information we receive from consumer reporting agencies and other sources, such as your credit bureau reports, collection agency reports or other communications, and other information relating to your payment histories, creditworthiness, annual income, or ability to satisfy your obligations.
We reserve the right to, and will, sell or transfer your personal information to third parties for any purpose in our sole discretion. We prohibit the sale or transfer of personal information to non-affiliated entities for their use without giving you the opportunity to opt-out. We may disclose such information in order to effect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. We may also share your information with service providers that perform business operations for us, companies that act on our behalf to market our services, or others only as permitted or required by law, such as to protect against fraud or in response to a subpoena. We may also share or transfer our information in the event we transfer or sell your account or our business assets to another provider.
By carrying out those services, we may disclose your information, as we see fit and as permitted by law, to your creditors, credit card companies, collection agencies, banks, and other entities and individuals specifically necessary to effect, administer and perform our services.
Your Choices / Opt-out
Such consent may be withdrawn by calling the telephone number provided below or may be done in writing/email and sent to our customer service department at the following physical address or email address:
American Financial Benefits Center
1900 Powell Street, Suite 200
Emeryville, CA 94608
If by email: [email protected]
If by phone: 1-800-488-1490
How We Protect Your Information
We train our employees to protect all customer information. We maintain physical, electronic and procedural controls that comply with government standards. We authorize our employees, agents and contractors to get information about you only when they need it to do their work with us. You can help to maintain the security of your online transactions by not sharing your personal information or password with anyone. Remember, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
This Policy applies to current and former customers. If you have any questions, please contact American Financial Benefits Center at 1900 Powell Street, Suite 600 Emeryville, CA 94608.
If you submit a testimonial to us, we will ask for your permission to post your testimonial prior to any public use. We will post your name as given to us in your testimonial. We may post a photo of you or use a stock photo with your permission. Please be aware that any personally identifiable information you submit as a testimonial to be posted can be read, collected, or used by the general public. We are not responsible for the personally identifiable information you choose to include in any testimonial you choose to submit. If at any time you decide to remove your testimonial, please contact us via e-mail or postal mail.
A Special Note about Children’s Privacy
We do not knowingly collect, use or share personal information about visitors under 18 years of age. If you are under 18 years of age, you can use the products and/or services offered on our website(s) only in conjunction with your parents or guardians.
At American Financial Benefits Center, we work to align each client with the different U.S Department of Education programs available to them based on their income and occupational situation.
AFBC’s Financial Analysis, Document Preparation, and other products and services are optional and mutually exclusive from each other. While all federal programs recommended by AFBC are freely available for enrollment through the U.S. Department of Education, our analysis is customized to each client’s needs to determine which programs are right for their unique and particular situation.
We at AFBC pride ourselves on providing each and every client with total customer satisfaction. Our clients success and happiness is our #1 priority.
American Financial Benefits Center’s (AFBC) goal is 100% Customer Satisfaction, 100% of the time. Customers have thirty (30) days to cancel for any reason for a full refund. Thereafter, AFBC reserves the right to cancel client and provide a refund amount at its discretion based off work completed.
Release and Indemnity
Legal Inquires for AFBC
If you have a legal inquiry for AFBC, please direct all communication to the office of:
Robby H. Birnbaum, Esq.
Greenspoon Marder, P.A.
100 West Cypress Creek Road, Suite 700
Fort Lauderdale, FL 33309
(954) 491-1120 (Main Telephone)
(954) 343-6960 (Direct Facsimile)
Minimize Your Student Debt!
If you are an existing client of AFBC, contact us at: Ph. 1-800-488-1490 or [email protected]
Monday - Saturday 8am - 5pm PST
AFBC Client Testimonials
I am able to get ahold of my first contact person (Holly), at any time. They have been super easy to work with. They take the time to explain everything to me and they are patient with me when they have to re-explain.
A Special Shout out to Christine Moore for working with me and some of my staff members in reducing our Student Loans. Now I can see light at the end of the tunnel and can relax and enjoy being an Education Instructional Leader, and not worrying a…
Megan Haddock Rocks!!!! Megan is so easy to talk to, listened to all my concerns and answered all my questions! Thank you so much Megan!!!!!
I am new to AFBC and am excited about receiving help with my Student Loans. My Account Specialist and staff have been very helpful and informational through this process and have encouraged me to seek help with this financial burden. I am thankful…
Straight from the beginning I have been very pleased with AFBC’s program and staff. They were very helpful and helped answer any question I had. It will be the best decision you’ve ever made and will save you more than you can ever imagine.
I figured I am going to DIE before I pay off my loan so what the heck. I called!!! AWESOME AWESOME AWESOME!!!!!!!!!!!!!!!!!
IT IS FOR REAL!!!!! Customer service was OUTSTANDING!!!
He crunched all of the numbers and helped me see that this is the best option for me and my family. I have to admit that I was nervous and hesitant at first but My Account Specialist helped calm my fears. I am now on the right track and I am forever…
My Account Specialist did an amazing job explaining everything. He not only tolerated me, but encouraged me as I research everything that he talked about because it sounded just a bit too good to be true.